Have a tech question thats got you stumped? Send your tech questions to Techspert Jonathan using THIS FORM.Hell be tackling one question a month from readers.Are you familiar with all of the different resources that Senior Planet has to offer? You may have explored some in the past, like our live classes or my past Techspert columns, but there are many different types of resources available depending on your learning preferences and needs.This article covers our most popular resources, so feel free to bookmark the link on your internet browser tab (Ive linked a video about how to bookmark a website at the bottom of this article).The Senior Planet HotlineIf you prefer to chat with a live human about your tech troubles, the hotline will be the most convenient resource for you.
I recommend that you save this number as a contact in your mobile phone or write it down somewhere easily accessible.When you call the hotline, a dedicated and patient technology trainer can help you find solutions for a technology dilemma or answer a question about upcoming classes.The Senior Planet Hotline is open Monday through Friday from 9 a.m.
to 5 p.m.ET.Call the Senior Planet Hotline at: 888-713-3495Tech Tips VideosTech tips videos are short, succinct videos that help you learn the basics of tech-related concepts.
These videos are created by Senior Planet and updated frequently! Tech topics covered in our current library include:Downloading appsSetting up a Gmail accountSpotifyPersonal Hotspotand much more!Visit our entire library of tech tips videos.Below is an example of a tech tips video you will find at the link above Bookmarking a website on Chrome (Desktop):Glossary of Technology TermsLets face it, jargon terms that you cant understand make learning a new skill more difficult than it needs to be! Our newest tech resource is an online glossary of tech terms explained in simple, understandable words and with links leading to additional information such as an article or video.This glossary is a living resource that we will keep adding to and improving.
Visit the Glossary of Technology TermsAsk a Tech Expert Group on SPCSenior Planet Community (SPC) is our safe and ad-free social media platform exclusive to older adults.The platform is group-based, typically organized around interest areas like photography or pets, but there is a unique group called Ask a Tech Expert where users can post tech questions to receive direct access to tech experts via the group.Senior Planet Technology Trainers and Verizon Volunteers will then reply back to the posts and users can follow up with additional questions as they arise! Visit the Ask a Tech Expert group on SPCTech-related ArticlesThere is always a supply of new tech articles available on the Senior Planet website in the articles section.
Senior Planet publishes multiple articles in the technology category each month to update you on the latest tech trends.You can visit our extensive library of articles on technology at the link below.Read all technology articlesTechnology Classes and EventsArguably our most beloved tech resource, Senior Planet live classes are offered both online and in-person at Senior Planet centers and partner sites across the country.
Browse through all of our upcoming online lectures at www.seniorplanet.org/classes or try one in-person at the locations below:New York City, NYNorth Country, NYMontgomery County, MDDenver, COSan Antonio, TXMiami, FL(Coming soon)Browse partners who offer Senior Planet classes locallyIf you do not live close to any of the above locations, you can still benefit from our in-person classes thanks to our Licensing Program.This program allows local organizations across the country to offer Senior Planet classes.Click here to find nearby organizations hosting Senior Planet classes.
Plus, if theres not a licensing program partner near you, you can always ask your local library to become one.Visit the OATS website to learn more about how local organizations can join the program for free.1-on-1 Tech TutoringSenior Planet offers virtual Tech Tutoring sessions with Verizon Volunteers, where participants receive help via video call with technology-related questions.These personalized sessions are hosted on Zoom using individual breakout rooms.
The tutoring can happen in both English and Spanish.Click on the link to: register for 1-on-1 tech tutoringBonus: Save Money on InternetLearn more about how the governments Affordable Connectivity Program (ACP) can help low-income households get help paying for internet and devices.The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands.
Learn more about the ACPYour turnComment below with one of your favorite Senior Planet tech resources and suggestions for resources youd like to have!Techspert Jonathan is Senior Planets Sr.Digital Community Relations and Product Specialist and a former Senior Planet San Antonio technology trainer.He is also an iOS developer with a background in Information Systems and Cyber Security.AreYouDigital Skills Ready?Want to get even more digitally savvy? Senior Planet is proud to work with AARP Foundation on the Digital Skills Ready@50+ initiative, made possible through a generous grant from Google.org.
The resources focus on digital essentials to help older adults find and secure jobs, change careers, or explore entrepreneurship.Visit here to learn more and register registration is required.Jonathan, Senior Planets Techspert columnist, answers one of your questions every month.